Can I swap my bike frame for a different size?
Customers wishing to swap their bike frame will incur a charge of £125
Can I get an exchange before my items are returned?
If you require an alternative item please make a new purchase and we will refund your original item(s) as long as they are returned within the returns criteria given here
Will you refund postage costs for my returned goods?
Postage for faulty items up to the value of £10 will be refunded when we receive the receipt for this. Please note that if goods are unwanted then the cost of return will not be refunded.
Can I speak to someone about my return?
Of course, please visit our Contact Us page